THE BANK AND ITS ENVIRONMENT
Without customers, there’s no Bank.
Our mainpriority is SMB customers,
this is what we do for them:
Our employees are the Bank’s main asset. Building an open and effective dialogue with employees helps ensure that the most complex tasks can be accomplished
The bank strives to develop the region it’s in (Urals)
The Bank ensures the interests of all shareholders, regardless of the size of their participation in the authorized capital.
• Sales of services and consulting through classic and digital channels;
• Development of our products sales channels;
• Development of the product line;
• Individual approach and decision making speed;
• Understanding of our customers problems and needs;
• Interest in long-term cooperation and equal rights.
• Sales of services and consulting through classic and digital channels;
• Development of our products sales channels;
• Development of the product line;
• Individual approach and decision making speed;
• Understanding of our customers problems and needs;
• Interest in long-term cooperation and equal rights.
• Daily monitoring of the information found about the Bank offline and on the Internet, including negative feedbacks;
• Regular disclosure of information about the Bank’s participation in social projects;
• The Bank’s cooperation with the Ural State University of Economics, the best students are able to take summer internships at the Bank and receive additional scholarships;
• Helps and funds the Charity Fund "Pervouralsk — 21 century";
• In 2020, the Bank won a special nomination "Regional technological bank" (Contest: "Best Banking Program for small and medium enterprises").
• Holding the General Meeting of Shareholders to exercise their rights in full compliance with the Russian Federation’s laws;
• Providing shareholders and potential investors the opportunity to interact with the Bank in any available format;
• Disclosure of information.
The bank cooperates with state authorities at all levels of management
• Regular monitoring of new regulations of the Bank of Russia;
• Formation of proposals to improve banking regulations in order to ensure the development of banking products for small and medium businesses (ex: factoring)
• Participation in meetings with the representatives and management of the Bank of Russia;
• Participation in the Association of Banks of Russia;
• Disclosure of information to state authorities;
• Full cooperation with all inspections by state authorities.
Our performances confirm that the bank has achieved its sustainability goals.
In the long term, the bank’s development is not possible without taking into account the interests of the main participants of its growth and representatives of the close-by environment.